A busy team.
Or a team kept busy?
How much effort goes into the work—and how much into working around the organisation?
Start close to the task. Notice repeated explanations, queues for decisions and time spent repairing incomplete inputs. A useful manager understands why that effort exists before adding a report to explain it.
The team finishes the task, then spends the afternoon chasing decisions and reconstructing missing context.
Follow the work with the team and identify which obstacles management can actually remove.
Waiting, rework, avoidable meetings and the controls or quality requirements the work still needs.
A specific obstacle to address, with the business outcome and necessary safeguards kept in view.


